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> Employment Opportunities
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CarePoint is situated in historic, downtown Charleston. We offer competitive salaries
and a comprehensive benefit package.
Now seeking...
Pharmacy System Support Specialist
A help desk analyst is needed to provide application and technical support to multiple customer types by
understanding their systems and procedures to ensure timely resolution and to minimize service interruptions.
Enter ticket information into the required tracking system with follow-up and appropriate workflow methodology.
Position involves computer networking, server-to-workstation topologies, and connectivity issues. Ability to
provide end user support, testing, training, demonstrate exceptional customer service via phone, e-mail, and sometimes fax,
and continuously provide accurate documentation. Occasional assistance with sales presentations following
extensive training on our proprietary software is optional.
Software support and training experience preferred. Basic knowledge of pharmacy business processes a plus.
Qualifications also include familiarity with common application programs (i.e. MS Windows, MS Office, Adobe,
Outlook and IE); sound communication and presentation skills; ability to organize and manage multiple tasks.
Must be able to work well within a team environment as support issues are handled on a 24/7 basis with after
hours and weekend call rotation. Willingness to travel required.
Submit resume and salary requirements via e-mail to
HR@carepoint.com or fax to 843.853.9980.
No agencies please.
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