Careers

CarePoint is situated in historic, downtown Charleston. We offer competitive salaries and a comprehensive benefit packages.

Software Quality Assurance Tester

CarePoint has been providing software tools and solutions to the full range of pharmacy types for over 19 years. Our clients include Retail, Hospital, Assisted Living, Hospice, and Order Management pharmacies, as well as Community Clinics and Correctional Facilities, throughout the United States. We are currently looking to add an experienced Software Quality Assurance Tester to our team in our Charleston, SC office.
The individual we are seeking will work to expand our base of software test methodologies, including requirements gathering, functional testing, performance testing, test plan and test case creation, and automated regression testing.

Desired Skills & Experience

  • Experience in establishing software QA test plans and cases
  • Familiarity with pharmacy management system software is highly desired
  • Previous experience in a customer service or customer support role
  • Strong dedication to quality and a personal pride in thoroughly testing and helping deliver a product that is free of bugs and meets all specifications and requirements
  • Strong technical background and an ability to quickly learn and comprehend new and changing technology, its uses, and its effect/relationship to other systems
  • Solid knowledge of Microsoft Windows operations
  • The ability to look at a product from the viewpoint of all stakeholders involved, including developers, management and customers
  • The ability to conduct testing independently as well as in a team environment
  • The ability to communicate effectively with product management, development, support and implementation staff, and clients
  • Effective writing and communication skills and the ability to clearly communicate details to both technical and non-technical people

This important position is located in downtown Charleston, SC. We are NOT looking for outside companies or contractors – this is a full time position.

To be considered, email us at hr@carepoint.com with your resume, cover letter, and salary history/requirements.

Programmer

CarePoint has been providing software tools and solutions to the full range of pharmacy types for over 19 years. Our clients include Retail, Hospital, Assisted Living, Hospice, and Order Management pharmacies, as well as Community Clinics and Correctional Facilities, throughout the United States. We are currently looking to add experienced and entry level Software Programmer/Developers to our team in our Charleston, SC office.

Desired Skills & Experience

  • 2+ years experience in SQL database design and development or educational equivalent.
  • Basic understanding of HL7 messaging, X.12 EDI, and TCP/IP protocols.
  • Knowledge of HTML and web services design and implementation.
  • Analyze client business requirements to determine appropriate technology solutions.
  • Develop standard and custom reports for clients.
  • Capable of interacting with technical and non-technical departments and clients.
  • Detail oriented with strong attention to follow through.
  • Ability to communicate effectively in both written and verbal form.
  • Ability to manage multiple projects and meet deadlines.

Bonus Skills and Experience:

Experience or exposure to pharmacy operations and/or systems.
This important position is located in downtown Charleston, SC. We are NOT looking for outside companies or contractors – this is a full time position.

To be considered, email us at hr@carepoint.com with your resume, cover letter, and salary history/requirements.

Pharmacy System Support Specialist

A help desk analyst is needed to provide application and technical support to multiple customer types by understanding their systems and procedures to ensure timely resolution and to minimize service interruptions.

Desired Skills & Experience

  • Ability to provide end user support, testing, training,
  • Well-spoken and able to demonstrate exceptional customer service via phone and email
  • Travel onsite to assist customer with support and/or training as needed
  • Enter ticket information into the required tracking system with appropriate follow-up and ownership of the ticket.
  • Position involves knowledge of computer networking, server to workstation topologies, and connectivity issues.
  • Software support and training experience preferred.
  • Familiarity with common application programs (i.e. MS Windows, MS Office, Adobe, Outlook, and IE)
  • Ability to organize and manage multiple tasks.
  • Must be able to work well within a team environment as support issues are handled on a 24/7 basis with after hours and weekend call rotation.
  • Basic knowledge of pharmacy business processes a plus.
  • Knowledge of SQL Server a plus.