GuardianRx

for Mail Order Pharmacies

GuardianRx™ offers a robust, fully integrated order based workflow management module designed specifically to bring a new level of efficiency to the mail order and home delivery pharmacy environment.

Mail Order Features

  • Patient & 3rd Party A/R

    Tracked and reconciled at the Rx level, with GuardianRx™ you have the ability to import 835/Electronic EOB.

  • Work In-Progress Queue

    GuardianRx provides a dashboard snapshot of real-time order states for monitoring workflow and identifying bottlenecks.

  • Order Check

    By utilizing this program along with barcode technology, you can ensure that all prescriptions in an order are contained in the package before shipment.

  • Text/Email Notifications

    Whether it is a refill reminder, prescription pick-up notification, or a birthday message, you can instantly and automatically communicate with your customers.

  • Dispensing

    Our GuardianRx systems provide a fully integrated dispensing module that handles real-time 3rd party claims adjudication, updated drug utilization reviews, and more.

  • Customizable Work Queues

    GuardianRx™ utilizes multiple filters to define exactly what a user needs to address in the work queue, and also incorporates the users’ security rights so that only those states and statuses of orders permitted can be accessed.

  • Inventory Management

    CarePoint offers a complete perpetual inventory package which includes automatic inventory tracking, purchase order generation, and X12 EDI integration with all major wholesalers.

  • MTM

    Integrated with our dispensing system, you can perform comprehensive medication reviews for disease state management eligible for 3rd party reimbursements.

  • Report Manager

    By integrating the proper reports into your workflow, you can take back control of your costs to secure your profits.

  • NDC Check

    Easily validate NDCs during the prescription filling process by scanning and comparing the shelf bottle with the NDC used for fulfillment.

  • AutoRefill & FutureFill Scheduling

    Easily enroll patients in the Auto Refill program and specify criteria for next refill date such as refill percentage used. You can also schedule a one-time fill on the fly for refill too soon rejections.

  • Shipping Notifications

    Automated order email notifications can be configured to be sent to customers with tracking details.

  • Min/Max Inventory

    Set specific thresholds for items and auto-generate editable PO’s based on user-defined values.

  • Controlled Substance Reporting

    With easily configurable, state required settings, you can schedule reporting for automatic transmission to states.

Mail Order Add-Ons

In addition to features already included in our GuardianRx™ Mail Order Systems, there are also many add-ons we offer to our customers for even more flexibility.


  • Scan & Verify

    The GuardianRx Rx Scanning Module provides for the scanning of hard copy prescriptions, insurance cards, and other documents into the system. Once scanned into the system, the documents are linked to the prescription, stored, and able to be displayed as needed at various stages of the dispensing process.
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  • Electronic Signature Capture

    As part of the HIPAA privacy requirements, pharmacies need to have customers sign acknowledgements of privacy and authorization notices. Adding this to your existing signature requirements can be both costly and time consuming if you utilize a traditional paper-based approach to signature collection, storage and retrieval.  
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  • Advanced Compounding

    The GuardianRx Advanced Compounder application was designed to manage compounding of formulas in batches that can be tracked in inventory as one-to-many package sizes of the same formula (“recipe”). A package size is represented as a unique NDC number.  
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  • Web Refill

    Our Patient Web Portal Module can provide you with a new personalized web presence or add to and complement your existing website. Your patients can then access the Web Refill Module to review their profile, order refills, select a pick up location or delivery method, and review and print out a summary page of their…
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  • Pre-Order

    The Pre-Order Module was developed at the request of our customers who required a process and tracking procedure for submitting and identifying the return of requests to physicians for new prescriptions for patients.
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Mail Order Partners

CarePoint, Inc. recognizes the importance of smooth, efficient access to the broad range of entities related to pharmacy practice. As part of our commitment to providing this, we have established, and continue to establish, an exceptional network of partnerships and alliances with complementary products and companies that can add to the overall productivity and profitability of pharmacy today.


Med Stations

  • MedSelect
  • Pyxis

Packaging (Multi-dose)

Robotics & Automation


Mail Order Support

Ongoing support is one of the most important aspects of our partnership with our customers. Our highly trained support staff includes both technicians and pharmacists in order to ensure the highest levels of competent and personal service.