FAQs

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ICD-10: Tips for New and Dispensed Scripts

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Answer:

For those covered by the Health Insurance Portability Accountability Act (HIPAA), the transition to ICD-10 has begun.

Here are a couple of tips to help your pharmacy with the change.

For New Prescriptions:
If the ICD-10 dropdown is empty, the user can type the ICD-10 code directly in the text box on the ICD-10 dropdown, and it will be sent through to the insurance.

If the Rx has already been dispensed and the ICD-10 is missing or incorrect:

You can get the correct ICD-10 to send to third parties in the Edit Dispense module by setting the ICD-10 drop down to NOT SPECIFIED, and then entering the ICD-10 in the Secondary ICD-10 field on the Overrides tab.

Save and Re-Submit.